Privacy Policy
----- Privacy Policy -----
Introduction
This Privacy Policy (“Policy”) outlines how Surabhiratna (“we,” “us,” or “our”) collects, uses, and protects any information you provide while using our website (the “Platform”).
Surabhiratna is committed to safeguarding your privacy. Should we ask you for any personal information that can identify you when using our Platform, you can be assured that it will be handled in accordance with this Policy.
Please note that this Policy is subject to change, and we encourage you to review this page periodically. By accessing and/or using our Platform, you agree to the practices described in this Policy.
What Information Do We Collect?
We collect personal information to enhance your experience on our Platform. This data helps us create a more secure, efficient, and personalized shopping experience. Here’s how we gather this information:
1) Information You Provide
We collect and store any information you enter on our Platform or give us in other ways. This may include:
- Personal Information: Your name, address, contact number, email address, date of birth, and other contact details.
- Financial Information: Payment information such as bank account details, credit/debit card information.
You may choose not to provide certain information, though this may limit some features of the Platform.
2) Information Collected Automatically
When you use our Platform, we may automatically collect and store information about your device and interactions, such as:
- Technical Data: Your IP address, geolocation, device information, browser type, and cookie data.
- Usage Data: Session details, page response times, browsing patterns, search history, and interactions with Platform features.
3) Information from Other Sources
We may receive information about you from third-party services, such as social media platforms, or business partners with whom we collaborate. This data may include your user name, email, and other information shared with us in compliance with this Policy.
How Do We Use Cookies?
A cookie is a small file that is transferred to your device’s hard drive. Cookies allow us to recognize your browser and provide customized features, ads, and content based on your browsing activity.
You may choose to disable cookies, although this may restrict your use of some Platform features. For more information, refer to your browser's help menu for instructions on managing cookies.
How Do We Share the Information We Collect?
We respect your privacy and only share your information as outlined below:
1) Third-Party Service Providers
We may employ third-party companies to perform functions on our behalf, such as order fulfillment, data analysis, marketing support, and payment processing. They have access only to the data needed to complete their tasks and are prohibited from using it for any other purpose.
2) Compliance with Law
In cases where required by law, we may share your information with government agencies for identity verification or law enforcement purposes. This may also involve sharing data to enforce our Terms of Use or protect the rights and safety of our users and the Platform.
3) Business Transfers
If Surabhiratna is involved in a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4) With Your Consent
We will notify you when information about you may be shared with third parties in ways not covered by this Policy, giving you the option to decide whether or not to share it.
Is Your Information Secure?
We take information security very seriously. Surabhiratna uses industry-standard security practices to protect your personal data from unauthorized access, misuse, or alteration. Despite these measures, we cannot guarantee complete security, as no system is entirely foolproof.
Third-Party Links
Our Platform may contain links to third-party websites. Once you click these links, we no longer control your information, and this Policy does not apply. We recommend reviewing the privacy policies of any external sites you visit.
Your Choices and Rights
- Update Your Information: You may update your information by contacting us or accessing your account settings.
- Opt-Out of Marketing: To unsubscribe from marketing communications, contact our support team.
- Withdraw Consent: You may withdraw your consent for us to process your data or delete your account by reaching out to our support team, though this may limit Platform functionality.
Contact Us
If you have questions or feedback regarding this Policy, please contact:
Name: Kaushal Agrawal
Contact Number: +91 94311 43271
Email: info@surabhiratna.in
Timing: Monday to Saturday - 10 am to 5 pm